Join Our Residential Support Team

The Residential Support Specialist provides compassionate, person-centered support to adults with mental health and/or intellectual and developmental disabilities in a community-based residential setting. Responsibilities include assisting residents with activities of daily living, implementing individualized service and behavioral-support plans, supporting authorized medication and wellness routines, promoting community involvement, maintaining accurate documentation and helping ensure a safe, respectful home environment.

Applicants must:

• Be at least 18 years old and able to read, write, understand and follow oral and written directions, as required by North Carolina regulations.
• Possess a high school diploma or recognized equivalent, as required by Brightfuture Haven. Relevant human-services education or training is preferred.
• Have at least one year of paid or volunteer experience supporting adults with mental health, I/DD, autism, brain injury, substance-use recovery or similar needs. Entry-level candidates who demonstrate suitability and complete all required training may be considered.
• Consent to all required state and national criminal-history record checks, including fingerprinting when required by North Carolina law.
• Successfully complete applicable North Carolina Health Care Personnel Registry, sex-offender registry, federal healthcare-exclusion and other required screenings. Applicants must not have a disqualifying substantiated finding of abuse, neglect, exploitation or misappropriation on an applicable registry.
• Provide documentation establishing identity and authorization to work in the United States, as required by federal law.
• Possess a valid driver’s license and meet company insurability requirements when transporting residents or operating a company vehicle is an assigned responsibility.
• Obtain and maintain required CPR, first aid, seizure-response and choking or airway-obstruction certifications within Brightfuture Haven’s established timeframe.
• Complete required training in resident rights, confidentiality, person-centered care, mental health and I/DD support, crisis prevention, infection control, bloodborne pathogens, incident reporting and medication administration when assigned.
• Demonstrate the competencies required for the population served and work under the supervision of an Associate Professional or Qualified Professional, as required by North Carolina regulations.
• Be able to perform the essential functions of the position, with or without reasonable accommodation.

The Residential Support Specialist must be able to:

• Frequently stand, walk, sit, bend, stoop, reach and move throughout a residential home and community settings.
• Occasionally lift or carry household supplies weighing up to 25 pounds.
• Assist ambulatory residents with balance, mobility and emergency evacuation using approved techniques. Team or mechanical assistance must be used for tasks exceeding the employee’s safe individual capacity.
• Use hands to assist with personal care, meal preparation, housekeeping, documentation, medication packaging and routine household equipment.
• Perceive and respond promptly to resident communications, behavioral or medical changes, alarms, traffic and other potential hazards, with assistive devices or reasonable accommodation when effective.
• Safely operate a motor vehicle and assist residents entering or exiting a vehicle when transportation is assigned.
• Work in residential and community environments that may involve household noise, cleaning products, food allergens, outdoor weather and potential exposure to blood, body fluids, communicable illnesses or behavioral crises.
• Remain alert and able to respond throughout the assigned shift, including awake-overnight shifts when scheduled.

Full-time, part-time and PRN opportunities may include daytime, evening, weekend, holiday and awake-overnight shifts. The anticipated pay range is $16–$18 per hour, based on qualifications, experience and assigned shift.

Brightfuture Haven, LLC is an equal opportunity employer. Qualified applicants and employees may request a reasonable accommodation to participate in the application process or perform the essential functions of the position.

Click here to view the full position description.